Sustainable & Organic

Japanese Brands

T-shirts

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Polos

Hoodies & Sweatshirts

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Tote Bags

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Headwear

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Sports Uniforms

How HITPRINT ASIA works

  • ① Select Apparel that best suit your needs

    From Organic & Recycled Fabrics, to our popular streetwear heavyweighter, to Polos, Hoodies, Tote Bags, Aprons, Chef coats, Caps and more.

  • ② Send your designs and we bring them to live

    Use one or more of our services to make unique Apparel & Gifts - printing, hem labels, biodegradable bags, gift boxes and more.

  • ③ Flexible and Custom Delivery

    Delivered with custom handtags and leaflets to you, or your customers directly via S.F. Express, Lalamove, DHL, UPS or others.

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Guidelines and FAQ

Printing Guidelines

Customization

Thanks to our state-of-the-art machinery, hitprintasia can provide you with a range of techniques to apply your logo to a garment of your choice.

Our printing and embroidery machinery will bring your logo to life on any garment. However, there are factors, like the material of your garment, which you should consider before you decide on what kind of application you wish to use.

As a brief guide to help you choose what method of customisation is best for you we have put together a few points on each type of logo application.

Print

Printing gives you many advantages: it's durable and it can create unique and complex designs using extremely vivid colours' we use the highest quality printing machines to guarantee the highest quality end product to leave you with a smile on your face. There are a range of different print techniques available, and one may be more appropriate than the others depending on the garments you are using or the complexity of your logo. As an overview we can use screen print, Heat Transfer or DTG  - these methods are explained below.

Screen Printing

If your logo has bright and vibrant colours then screen printing could be the best choice for you to bring those colours to life. This process is advised for multiple garments with the same design. Screen printing uses multi-coloured inks to recreate your logo, which are then applied to the garment through mesh screens. Once we have received your logo, it is then separated into different colours for each screen, after each screen the garment will be put under a heat lamp then once each colour screen has been applied the garment will go through a drying process to ensure the ink does not wear or wash out. This process is great for a range of different garments from t-shirts to hoodies, this type of logo application works great for big back designs where multiple garments are using the same logo. Screen printing is for larger orders.

Screen Printing

DTG

DTG, or Direct to Garment print, is a method that sees a printer directly apply ink to the garment (as the name suggests).To ensure the highest quality application when applying ink directly to a garment, a specialist printer is required, along with specialist ink which is absorbed by the fibres of the garment. A fixing agent is also applied to the garments before they go into production to help the colour adhere to the garments. Due to this, the garments will often need to be washed before they are worn the first time to take away the slight smell of the fixing agent. This type of customisation is best for complex logos and multiple colours, typically used for one off, full colour jobs needed with a fast turn around. This type of print works particularly well with t-shirts and hoodies.

DTG

Heat Transfer

The third and final way we can print on a garment is by transfer, the best way to think of transfer is comparable to the names and numbers on the back of a football shirt. A sheet of vinyl is carefully cut into the specific shape of your logo or design, the remaining design is then flipped and finally heat sealed onto the garment using a heat press.

A vinyl transfer is great for less complex designs with low colours, typically a logo with 1-2 colours would be applied with this method. This process works well for relatively low quantity orders. Vinyl transfer is suitable for the majority of garments (apart from fleece and wool) we recommend this process for Hi-Vis garments.

 

Embroidery

Embroidered garments are ideal for a number of purposes, the most popular of which being used by employers to give their workforce a strong identity and help to promote their brand.

With this technique when adding a logo to your garment via embroidery, a metal frame is placed onto the garment and backing fabric is applied to the logo area. This ensures that the garment is secure while the logo is stitched. Occasionally, this process may leave a mark on the garment but is nothing that can’t be easily rubbed or washed off. The actual embroidery process is carried out by a computerised embroidery machine. Your logo is digitised and submitted to the embroidery machines, with the process beginning once additional instructions like the colour of the threads have also been submitted. We use only the best threads and embroidery machines to guarantee the highest quality result.

In terms of suitability, embroidery tends to work the best on polo shirts, business shirts/blouses, aprons/tabards, jackets & headwear.

Embroidery

 

Other notes

To adhere to our own quality standards, we do not provide embroidery on garments that have a weight under 180gsm (the reason for this is because the material is so thin it cannot hold the embroidery and therefore tends to pukker, we therefore don't offer embroidery on thin garments as it doesn't give the polished logo appearance that we pride ourselves on). Due to the same reasons, we also do not offer printing via DTG on garments that are 100% Polyester as the fabric cannot hold the print (screen print can be used as an alternative print method - but this service is only available on larger quantity orders of 20 garments and above).

Artwork Guidelines

Artwork Guidelines

To avoid unnecessary charges and delays and to ensure you receive the highest quality customisation please review our artwork guidelines below.

Should you not have the artwork in a format suitable for customisation we can convert (re-draw) your file to a suitable type for a fee of 300hkd. Of course you will be notified and ask for confirmation prior to this work taking place.

 

PRINT

Vector AI files and EPS files

Vector Illustrator and EPS files are the preferred files types. It's easy to differentiate between vectors and other formats. If you zoom into a vector, you will see no jagged edges or distortion. If you zoom into a bitmap, the image and edges will become blocky.

Don't create a bitmap file and then save it as a AI or EPS file - it's still a bitmap and would be unusable unless we re-draw it for a fee.

 

 

 

PRINT

Pantone spot colours

All colours should be converted to spot colours. Within Illustrator and other packages, individual colours can be selected and changed to their Pantone equivalents. Please refer to the software documentation, or browse the Internet for more details. When we screenprint, we first print one colour, then print a second colour, etc. This is the reason why we need colour separated files. We can then easily print out the files in colour separation.

Artwork font outlined

 

 

PRINT

Adobe PDF files

PDFs must be created from vector files and maintain edit capabilities.

Don't create a bitmap file and then save it as a PDF file - it's still a bitmap and would be unusable and would be liable for a re-draw fee.

artwork pdf

EMBROIDERY

High resolution JPG, BMP, TIF, EPS, AI

All files types are accepted as long as the resolution is high quality. For all first time customers there is a 250hkd fee for logos or graphics to be converted into a embroidery format (digitising), this is a one off fee and your embroidered artwork will be held on file for future orders. Embroidery text has a 50hkd set up fee.

artwork embrodiery

Fairtrade

Fairtrade Cotton Fairtrade Cotton T-shirt

Mecilla company is a supporter and licensed trader of Fair trade cotton products. For every Fairtrade item you purchase, a premium will be deposited to the Fairtrade fund to support worldwide Fairtrade activities.

The key objectives of the Fairtrade standards are to: 

Ensure that producers receive prices that cover their average costs of sustainable production; provide an additional Fair trade Premium which can be invested in projects that enhance social, economic and environmental development; enable pre-financing for producers who require it; facilitate long-term trading partnerships and enable greater producer control over the trading process; set clear core and development criteria to ensure that the conditions of production and trade of all Fair trade certified products are social, economically fair and environmentally responsible. Core requirements and development requirements Fair trade standards distinguish between core requirements, which producers must meet to be certified, and development requirements that encourage producers to continuously improve and to invest in the development of their organizations and their workers. This concept is developed for the target group of Fair trade; disadvantaged producers and workers. It encourages sustainable, social, economic and environmental development of producers and their organizations.

The following common principles are considered in all Fair trade standards applicable to small-scale producers and workers and their organizations:

Mecilla公司是公平貿易的支持者與授權交易者, 以下是介紹公平貿易。

主要標準 :

為確保生產商能收取價目表以替代他們能維持生產的一般價格; 提供了優質可投資於專案的其他公平貿易以增強社會、經濟和環境開發 ; 能夠預資給有需求的生產商; 促進長期的交易夥伴關係和讓更多生產商控制交易程序; 設明確核心及開發準則來確認生產的條件, 而公平貿易的貿易認證產品是由社會、公平的經濟與環保方面去認證。 公平貿易的標準核心需求區分為核心需求和開發要求, 其中生產商必須符合認證 , 開發需求是鼓勵生產者要持續改善和投資開發的機構及其工作人員。 這個概念是針對公平貿易的目標群組; 弱勢團體生產商與工作者, 鼓勵可持續、社會、經濟和環境開發生產商及其他組織。

 以下是公平貿易公用的標準原則適用於小規模的生產者和他們的組織:

1) Social development:

For small-scale producers, Fair trade standards

require an organizational structure that allows the producers to actually bring a product to the market. All members of the organization need to have access to democratic decision-making processes and as far as possible participate in the activities of the organization. The organization needs to be set up in a transparent way for its members and must not discriminate any particular member or social group.

 In hired labor situations the Fair trade standards require the company to bring social rights and security to its workers. Some of the core elements are: training opportunities, non-discriminatory employment practices, no child labour, no forced labour, access to collective bargaining processes and freedom of association of the workforce, condition of employment exceeding legal minimum requirements, adequate occupational safety and health conditions and sufficient facilities for the workforce to manage the Fair trade Premium. 

1 ) 社會發展

 關於小規模的生產商, 公平貿易標準為所需的組織結構可以允許生產商讓產品上市。 組織成員必須具有存取權限才能民主地決策流程及盡量參與組織的活動。 組織需要在透明方式設定成員和必須不歧視任何特定成員或社會群組。

在聘僱勞動人手方面, 公平貿易標準要求該公司能帶來社會權利與安全性以其工作者。 部分的核心元素當中包括 : 訓練機會、非歧視實務、沒有童工 , 不剝削人權、集體議價程序和自由勞動協會、聘僱超過法定最低需求的條件 , 適當的職業安全與健康狀況及有足夠設施的人力來管理的公平貿易價值觀。

2) Economic development:

For all products, Fair trade standards require the buyers to pay a Fair trade Minimum Price and/or a Fair trade Premium to the producers. The Fair trade Minimum Price aims to help producers cover the costs of sustainable production. The Fair trade Premium is money for the producers or for the workers on a plantation to invest in improving the quality of their lives. Premium money in this sense is meant to improve the situation of workers, farmers and local communities in health, education, environment, economy etc. The farmers or workers decide the most important priorities for themselves and manage the use of the Fair trade Premium.

Furthermore, Fair trade standards require buyers to give a financial advance on contracts, called pre-financing, if producers ask for it. This is to help producers to have access to capital and so overcome what can be one of the biggest obstacles to their development. This promotes entrepreneurship and can assist the economic development of entire rural communities.

2 ) 經濟發展 :

 有關於所有產品, 公平貿易的標準是要求買家支付公平貿易的最低價格或提供優越的公平貿易到生產者。 公平交易最低價是旨協助生產商支付成本持續生產。 優越的公平貿易的金錢是由生產者或工作人員專任投資於提升品質的生活。 優越金錢觀念的意思是為了改善工人、農民與及當地社區的健康、教育、環境、經濟等。農民或工人決定最重要優先順序為自己與管理使用公平貿易價值觀。

再者, 公平貿易的標準是要求買家提供財務金融契約、又被稱為預先資金、若生產商詢問它。 這是為了協助生產商能夠存取資金克服下列其中一項最大的障礙來開發。 此推廣可協助經濟發展的整個鄉村社群及創業。

3) Environmental development:

Fair trade standards include requirements for environmentally sound agricultural practices. The focus areas are: minimized and safe use of agrochemicals, proper and safe management of waste, maintenance of soil fertility and water resources and no use of genetically modified organisms. Fair trade standards do not require organic certification as part of its requirements. However, organic production is promoted and is rewarded by higher Fair trade Minimum Prices for organically grown products.

 3 ) 環境開發 :

公平貿易的標準要求包括環保農業實務。 重點領域有 : 最小化和安全使用農用化學品 、適當及安全地管理廢棄物、維護對健康造成影響繁殖醫學、水資源及不可用基因工程改造微生物。 公平貿易標準並不需要有機認證的需求。 然而 , 有機生產已獲推廣及榮獲有機發展產品最高的公平貿易最低價格。

 4) Forced labor and child labor:

Forced labor and child labor are prohibited in the Fair trade standards.Principles for small producer organizations and hired labor situations. Besides the common principles described above, there are specific principles that apply to small producer organizations and hired labor situations.    

  • Principles specific to small producer organizations. Members must be small producers. The majority of the members of the organization must be smallholders (small-scale farmers)  who don’t depend on hired workers all the time but run their farm mainly by using their own and their family’s labor. Democracy, profits should be equally distributed among the producers. All members have a voice and vote in the decision-making process of the organization. 
  • Principles specific to hired labor situations. Management of the Fair trade Premium. The Joint Body, which includes workers and management, is responsible for the management of the Fair trade Premium in accordance with Fair trade standards. Freedom of association & collective bargaining, workers has the right to join an independent union to collectively negotiate their working conditions. Working conditions are equitable for all workers. Salaries must be equal or higher than the regional average or than the minimum wage.  Health and safety measures must be established in order to avoid work-related injuries. If you want to find out more about Fair trade standards for small producer organizations and/or for hired labor situations, you can read our explanatory documents.

4) 剝削人權和童工 :

強制勞動和兒童勞工是不得在公平交易作標準。原則適用於小型生產組織及僱用人力處境。 除了共同原則如前所述 , 有特定原則套用到小生產者組織及僱用人力處境。

  • 原理特定於小生產組織成員必須為小型生產商。 大部分的組織成員必須為小型的大規模農民, 不依賴於雇用員工所有的時間但執行主要是使用他們自己及其家人的勞力。 公民權利, 利潤應分配到生產商, 所有的會員都有權發言和投票作決策。
  • 特定原則以僱用勞工處境, 管理優越的公平貿易。 聯合體 , 當中是包括員工和管理 , 負責管理公平貿易依照公平貿易標準。 自由協會及就勞資雙方工資等問題進行談判; 集體議價 , 工作者有權加入獨立聯盟來統稱交涉的工作條件, 運作狀況, 工作條件是衡平所有員工的工資。工資必須等於或高於地區平均或超過最低薪資。 健康與安全性措施必須建立在相關的工作人員避免受傷。 如果您想瞭解更多有關公平貿易標準的小型生產商組織或僱用人力狀況 , 您可以閱讀我們的說明文件。

FAQ

Q1: How to get a quote?

Q2: When will a quote be given?

Q3: What is the order process?

Q4: What graphic format is required?

Q5: How many digital graphic files you need to provide?

Q6: What is transparent background?

Q7: What is the normal printable area?

Q8: How long do we keep your graphic record?

Q9: Do you supply eco-friendly trims & packaging

 

 

 

 

Q1: How to get a quote?

Use the ADD TO QUOTE button on the products page, and provide a digital design of your print.

Alternatively, you may email the information below to info@mecilla.com to get a quote now.

  1. T-shirt style no., color, size and quantity (please choose from our online catalogue in this website under "Brands" or "Styles")
  2. Attachments of your graphic design
  3. Size and print area of your graphic eg. at the front or back
  4. Your contact name and telephone number
  5. Delivery address for shipping: if fulfillment service is required (i.e. shipping to your client(s)) please provide delivery address(es) of your client(s)
  6. (optional) Any other services required

問題1: 如何取得報價?

使用產品頁面上的"添加到報價" ADD TO QUOTE按鈕，並提供印花設計。

也可以发送電子郵件到 info@mecilla.com 取得報價, 而詳細所需資料如下:

  1. T 恤樣板編號、顏色、尺寸及數量 (細節可以到我們網站中的「品牌」或「款式」選擇)
  2. 您的圖形設計檔案
  3. 圖形的尺寸及印刷範圍, 如正面或背面
  4. 您的連絡名稱和電話號碼
  5. 所需送貨地址：如需要代寄服務 ( 即送貨到您的顧客） 請提供您顧客的送貨地址
  6. 任何其他所需服務

Q2: When will a quote be given?

Upon receiving your information, we will send you the quote within 24-48 hours on a business day. 

問題2: 何時獲得報價?

當收到您的資料後 , 我們將在24 – 48小時內的工作天, 把報價單發送到您的電子郵件。

Q3: What is the order process?

Orders can only be accepted under the following terms and conditions:

Process

Prior to ordering, as a purchaser, you are responsible to ensure that your account is current and in good standing. Order form or purchase order may be submitted to Hitprint by email, fax, mail or in person, but not verbally. Please ensure the accuracy and completeness of the order form or purchase order and include without limitations, (i) product description, (ii) unit quantity, and (iii) correct shipping address. We reserve the right to request additional information based on the requirements of the purchase. For ordering by:

  • Email: Please email info@mecilla.com
  • Mail: Please send your mail to:
             Mecilla Ltd
              Unit 02, 12/F, Fook Yip Building, 53-57 Kwai Fung Crescent, Kwai Chung, N.T., Hong Kong
  • In Person: Please come to our Kwai Fong office open Monday-Friday between 09:00-18:00.

After review of your order, our customer relations colleague will either confirm the order or notify you of any necessary revisions. You will receive an email  confirmation within two business days. All additions to an existing order will be considered a new order and written as a new purchase order.

Please call us free and speak with one of our customer relations colleague at (+852) 2615 0377 for any inquiry.

You shall not disclose any confidential information of Hitprint or Mecilla when ordering.

Confirm Copyright Permission

You are responsible for ensuring full rights to use the graphic and garment design when ordering from Hitprint. If you are unsure or have doubts over ownership, you must confirm ownership or seek permission from the copyright owner. Your utilisation of a design is an agreement to the following:

  • You hold commercial rights to reproduce the design.
  • If for any reason the legal owner of this design contacts Hitprint, they will be directed to you for your sole handling.
  • You understand that illegal use of third party copyright content is a serious offence and can lead to penalties.

Price

All prices are subject to change without notice and will be established at time of order acceptance by Hitprint. Prices for repeat orderss are not guaranteed. We encourage you to check with our customer relations colleague at time of purchase to confirm current pricing.

Payment

100% payment is required at time of ordering. You are responsible for payment of any bank transfer fees incurred. We accept payment by:

Payment

100% payment is required at time of ordering. You are responsible for payment of any bank transfer fees incurred. We accept payment by:

  1. PayPal Online Payment. Our PayPal account is: tong.yeung@mecilla.com. PayPal payments are subject to extra charge.
  2. Credit Card Online Payment (without PayPal account). We use Stripe to process payments via Visa, Master Card, AE, etc. Credit card payments are subject to extra charge. 
  3. Bank Transfer. T/T – Telegraphic Transfer may be subject to international banking charges borne by the Purchaser. Our Bank Account information for customers outside China is shown as below:
    Beneficiary Name: MECILLA LIMITED
    Account Number: 012-586-0-007807-0
    Account with Bank: Bank of China (Hong Kong) Limited
    Swift Code: BKCHHKHH
    Bank Address: 589 Nathan Road, Mong Kok, Kowloon Hong Kong
  4. Transferwise
  5. Cash, Company or Personal Cheque (Hong Kong only). Cheques should be crossed and made payable to Mecilla Limited. We do not accept post dated cheques. You will be charge HK$200 service charge for any returned cheque.
  6. FPS (Faster Payment System) (Hong Kong only) : our FPS number is 2617991

Shipping

All products and services prices appearing in Hitprint website do not include costs of shipping to you or your customers which shall be borne by you separately.

Shipping at the minimum requires 1-2 business days for Hong Kong delivery. Actual delivery time depends on location and your preferred delivery mode.

Orders are not processed on weekends. Partial shipments are accepted.

Please provide the correct address details.

You may request use of a specific carrier. 

All orders are shipped pre-paid unless previously approved for in our credit terms. Processing of credit applications can take approximately one week. Credit approval delays may affect shipment.

For collection orders, orders not picked up within 7 days of order will be restocked with a 5% restocking fee of the total amount. Valid for 1 month only after which Hitprint has the right to decide with the stock.

Cancellation and Revision

All cancellations are subject to Hitprint's approval. Cancellations cannot be accepted on orders for garments and print after production has commenced. Any revisions to orders in process may be subject to a service charge.

Refund Policy

We will not be held responsible for refund once you paid.

Production Tolerance

For custom garments, Hitprint overcuts / undercuts order quantities by approximately 5% in order to prevent shortages / surplus. We normally will charge actual production quantity within the 5% tolerance.

Print Tolerance

2cm print location tolerance in height and width.

Processing of customer supplied materials

We will not be held responsible for loss or damage during processing of any materials which you supply in any circumstances.

Please inform us the information via fax or email and organize your garment/material before your shipment to Hitprint as below:

  • Material description
  • Material quantity of each size and colour with total quantity
  • Number of package shipped
  • Name of shipping company
  • Tracking number
  • Organize the garment by style, size, color and quantity

We will not be held responsible for loss or damage of goods during transit. We suggest shipping items via delivery with tracking to gain proof of delivery and / or a tracking number. You have to bear the responsibility for all shipping and freight charges. Please be noted that these orders may require additional processing time.

Please be advised checking your materials before shipping as we will charge for prior quality check of your materials.

For your own protection, we recommend using our full range of products and services.

問題3: 何為訂單流程?

下列條款及條件適用於所有訂單。

訂單流程

在訂購之前，作為購買者，您有責任確保您的帳戶是運作中的和擁有良好信譽的。訂購表格或採購訂單，可以透過電子郵件，傳真，郵寄或親自提交給Hitprint，而不是口頭上。請確保訂單或採購訂單的準確性和完整性，包括沒有限制:（i）所需產品;（ii）單位數量，及（iii）正確的送貨地址。我們有權要求根據購買的產品所需資料而提出補充信息的權利。訂購方式為：

  • 電子郵件：請發送電子郵件致info@mecilla.com
  • 郵件：請發送郵件至：香港葵涌葵豐街53-57號福業大厦12樓02室Mecilla有限公司
  • 親自來臨：請在我們葵涌辦公室的開放時間前來：週一至週五 09：00 - 18：00。

我們看過您的訂單後，我們的客戶服務部同事將會確認訂單或通知您任何必要的修訂。您將在兩個工作天內收到一封電子郵件確認。全部添加到現有訂單將被視為一個新的訂單和寫入新的採購訂單。

如有任何查詢的話，請致電給我們和我們的客戶服務部的同事於（852）26150377。

訂貨時，您不得披露任何Hitprint或Mecilla機密信息。

確認版權許可

你有責任確保從Hitprint訂貨時使用的圖形及服裝設計擁有充分的權利與使用權。如果您不確定或對此有所懷疑，你必須確認所有權或者尋求著作人的許可權。你協議：

  • 您擁有商業使用權複製設計。
  • 如果由於某種原因，這個設計的合法擁有者聯繫Hitprint，他們將被引導到您方處理。
  • 您應該理解非法使用第三方版權內容是嚴重的違法行為，並可能導致處罰。

價錢

所有價格如有更改，恕不另行通知，在由Hitprint接受訂單的時候來建立。對於延期交貨的產品價格不能保證。我們鼓勵您在購買時與我們的客戶服務部同事聯繫，以確認當前的價格。

付款

100％貨款需要在訂購時支付。您有責任支付產生的任何銀行轉賬手續費。我們接受付款方式：

  1. PayPal在線支付: 我們的PayPal賬戶是：tong.yeung@mecilla.com。PayPal付款須付額外收費。
  2. 信用卡在線支付（不包括PayPal帳戶): 我們接受Visa，萬事達卡，美國邁通，Discover，JCB，Solo，和Giropay。信用卡付款有額外收費。請確保所有的付款信息輸入正確。
  3. 現金，公司和個人支票（僅限於香港): 支票必須劃線，付給Mecilla Limited。我們不接受期票。任何被退回的支票你會被收取HK $ 200手續費。
  4. 轉帳:  T / T- 電匯可能會受到由買方承擔的國際銀行費用。我們的銀行帳戶信息顯示如下(香港銀行帳戶)
收款人名稱：邁思國際有限公司
帳戶號碼：012-586-0-007807-0
收款銀行：中國銀行（香港）有限公司
匯款代碼：BKCHHKHH
收款銀行地址：九龍旺角589號彌敦道
        5. 轉數快 FPS: 2617991

運輸

本網站顯示的產品和服務價格不包括送達客戶的運輸費用，該運輸費用需要由您另外負責。

香港本地運輸最快所需約1-2個工作天。其他地方的實際運輸時間取決於運輸目的地和您的運輸供應商。

訂單不會在週末處理及接受分批裝運。

請提供正確的詳細地址。您可以要求使用特定的快遞公司。

所有訂單都需要預付運費，除非先前已在我們的信貸條件獲准。信貸申請的處理可能需要約一個星期。信貸審批的延誤可能會影響出貨。

至於不需要運出的訂單，若訂單未能在7天內在本公司接收，我們將會用訂單總金額的5％為庫存費用。有效期的1個月後，Hitprint會擁有庫存的最終決定權。

取消和修訂

所有取消的事項都需要得到Hitprint批准。我們不會接受在訂單生產開始後的取消事項。處理訂單時做出的任何修改， 我們都可能會收取服務費。

退款辦法

一但你已經付款，我們不負責退款。

生產容差

對於定制服裝, Hitprint 一般訂購多少約5％的量，以防止短缺/盈餘。我們將5％的容差範圍內收取實際生產數量費用。

印刷容差

打印位置高度和寬度容許差别在2厘米之內。

客戶提供的材料處理

若您提供的任何材料在過程中貨物遺失或損壞，在任何情況下，我們將不負責。

發貨前，請透過傳真或電子郵件告訴我們您的訂單資料以及發貨前整理服裝/材料如下：

  • 材質描述
  • 每個尺寸和顏色的材料數量與總數量
  • 包裝出貨的數目
  • 運輸公司的名稱
  • 運輸追蹤號碼
  • 由樣板，尺寸，顏色和數量整理服裝

我們將不負責運輸過程中的貨物遺失或損壞。我們建議運送物品時用掛號獲得交付或查詢號碼的證明。您必須承擔全部運輸和運費的責任。請注意，這些訂單可能需要額外的處理時間。

請僅記在發貨前檢查你的材料，若要我們預先為你的材料進行質量檢查，便會額外收費。

為了保障你自己，我們建議您使用我們的全系列產品和服務。

Q4: What graphic format is required?

  • Colours according to CMYK standard
  • 150 - 300 dpi (we will not accept lower than this dpi to keep the quality)
  • PNG / Tiff / Ai / PSD, 4 types of electronic files only
  • Transparent background (we will print all the color on fabric/t-shirt if you have any color on background)
  • Size of graphic printed will be the same as the size of graphic received
  • Don't leave any white borders (see diagram below)

    問題4: 什麼類形的圖形格式?

    • 圖案顏色統一以CMYK模式為標準
    • 圖案解像度以150-300 dpi 為標準 (我們不會接受比這更低的DPI以保持品質）
    • 圖案格式只收PNG/AI/PSD/TIFF四種
    • 圖案底色一定要透明底 （如果您有任何背景顏色，我們都會將所有顏色打印在布/ 恤上的）
    • 收到的圖案大小要跟印花尺寸一样
    • 收到圖案四邊不要留有空白位 (如下圖所所示)

    Sample

    Print graphic 10cm x 10cm , below neck 2 inch
    Please provide:

    • 10 cm x 10 cm / transparent background

    例子:
    打印10厘米×10cm的圖形，在脖子以下的2英寸

    請提供：

    • 10厘米 x 10厘米 / 透明背景/

    Customer provided/客戶提供的:

     

     

    It will be printed as / 將會印刷成：


         

    Q5: How many digital graphic files do you need to provide?

    問題5:你需要提供多少個數碼圖形檔案? 

     

    Sample A - Print on 3 t-shirts with SAME GRAPHIC 

    Provide one graphic file is okay, no need send 3 pc same graphic

    例子A - 打印相同圖案在3件T恤上

    提供一個圖案檔便可以, 不用提供3張相同的圖案 

     

    Sample B - Print on 3 T-shirts with DIFFERENT GRAPHICS 

    Need to provide 3 T-shirts different graphic files, do not provide one graphic.

    例子B - 打印不同圖案在3件T恤上

    需提供3個不同圖案檔, 不要只提供1個圖案

     

     

    Q6: What is transparent background?

     問題6: 什麼是背景透明 ?

     

     

    Q7: What is the normal printable area?

    Cotton T-shirts typically printable size is up to A4 size (21cm x 29.7cm) and A3 (29.7cm x 42cm). If you have an accurate printing area, please specify the area. If you want to print on sleeves or other special position, please feel free to email us at info@tpassion.com to order.

    問題7: 一般的可印花範圍多大?

    全棉T恤的可印花範圍包括A4以內(21厘米 x 29.7厘米)及A3(29.7厘米x42厘米)。假如你有準確印花範圍, 請特別指出。假如你想印花放到衣袖或其他特別位置印花， 歡迎電郵info@tpassion.com下單。

     

    Q8: How long do we keep your graphic record?

    Once a customer places an order for digital printing, we will keep your graphic record for 3 months:

    • If you order again with some graphic, no need to send the graphic again.
    • If you order again with different graphic, please send your  new graphic to us.

    問題8: 我們可以把你的圖案記錄保存多久?

    一旦顧客决定數碼印刷的訂單，我們將會為您保存您的圖形記錄至3個月：

    • 如果你有相同圖案想再訂貨，則無需再次發送檔案
    • 如果你有不同圖案想再訂貨，請您再次發送檔案

    Q9: Do you supply eco-friendly trims & packaging?

    Hitprint offers environmentally friendly trims and accessories to complement your certified organic T-shirts. We provide poly bags, hang tags, heat-transfer labels and other trims and accessories according to OEKO TEX and GOTS (Global Organic Textile Standards) standards. Biodegradable bags are also available. Please contact us at info@mecilla.com for further information.

    問題9:你能環保輔料和包裝吗？

    Hitprint可以為你的有機服裝提供環保的輔料和包裝。我們可以提供符合OEKO TEX 和 GOTS 有機認証的塑料袋，吊牌，熱轉移嘜和其他輔料。生物降解塑料袋也可以提供。歡迎與我們聯系info@mecilla.com。

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