How to Order?

 

Process

Orders can only be accepted under the following terms and conditions.

Prior to ordering, as a purchaser, you are responsible to ensure that your account is current and in good standing. Order form or purchase order may be submitted to Hitprint by email, fax, mail or in person, but not verbally. Please ensure the accuracy and completeness of the order form or purchase order and include without limitations, (i) product description, (ii) unit quantity, and (iii) correct shipping address. We reserve the right to request additional information based on the requirements of the purchase. For ordering by:

• Email: Please email info@tpassion.com
• Fax: Please fax your completed order form or purchase order to our 24 hour fax  line at (+852) 2615 0885.
• Mail: Please send your mail to:
           Mecilla Ltd
           10/F, Kwai Shun Industrial Centre, 51-63 Container Port Road, Kwai Chung, N.T., Hong Kong
• In Person: Please come to our Kwai Chung Head office open Monday-Friday between 09:00-18:00.

After review of your order, our customer relations colleague will either confirm the order or notify you of any necessary revisions. You will receive an email  confirmation within two business days. All additions to an existing order will be considered a new order and written as a new purchase order.

Please call us free and speak with one of our customer relations colleague at (+852) 2615 0377 for any inquiry.
You shall not disclose any confidential information of Hitprint or Mecilla when ordering.

下單 

訂單只能在下列條款及條件中被接受。

在此之前訂購，作為購買者，您有責任確保您的帳戶是運作中的和擁有良好信譽的。訂購表格或採購訂單可以透過電子郵件，傳真，郵寄或親自提交給Hitprint，而不是口頭上。請確保訂單或採購訂單的準確性和完整性，包括沒有限制:（i）產品說明;（ii）單位數量，及（iii）正確的送貨地址。我們有權要求根據購買的產品所需資料而提出補充信息的權利。訂購方式為：

• 電子郵件：請發送電子郵件致info@tpassion.com
• 傳真：請傳真已完成的訂單，到我們的24小時傳真線路（852）26150885。
• 郵件：請發送郵件至：
  香港葵涌51-63貨櫃碼頭路10/樓葵順工業中心Mecilla有限公司
• 親自來臨：請在我們葵涌總部的開放時間前來：週一至週五 09：00 - 18：00。

我們看過您的訂單後，我們的客戶服務部同事將會確認訂單或通知您任何必要的修訂。您將在兩個工作日內收到一封電子郵件確認。全部添加到現有訂單將被視為一個新的訂單和寫入新的採購訂單。

如有任何查詢的話，請致電給我們和我們的客戶服務部的同事於（852）26150377。
訂貨時，您不得披露任何Hitprint或Mecilla機密信息。

Confirm Copyright Permission

You are responsible for ensuring full rights to use the graphic and garment design when ordering from Hitprint. If you are unsure or have doubts over ownership, you must confirm ownership or seek permission from the copyright owner. Your utilisation of a design is an agreement to the following:

• You hold commercial rights to reproduce the design.
• If for any reason the legal owner of this design contacts Hitprint they will be directed to you for your handling.
• You understand that illegal use of third party copyright content is a serious offence and can lead to penalties.

確認版權許可

你有責任確保從Hitprint訂貨時使用的圖形及服裝設計擁有充分的權利與。如果您不確定或對此有所懷疑，你必須確認所有權或者尋求著作人的許可權。你的協議：

• 您擁有商業使用權複製設計。
• 如果由於某種原因，這個設計的合法擁有者聯繫Hitprint，他們將被引導到買方。
• 您應該理解非法使用第三方版權內容是嚴重的違法行為，並可能導致處罰。

Price

All prices are subject to change without notice and will be established at time of order acceptance by Hitprint. Prices for backordered products are not guaranteed. We encourage you to check with our customer relations colleague at time of purchase to confirm current pricing.

價錢

所有價格如有更改，恕不另行通知，在由Hitprint接受訂單的時候來建立。對於延期交貨的產品價格不能保證。我們鼓勵您在購買時與我們的客戶服務部的同事聯繫，以確認當前的價格。

Payment

100% payment is required at time of ordering. You are responsible for payment of any bank transfer fees incurred. We accept payment by:

1. Certified Cash, Company and Personal Cheque (Hong Kong only). Cheques should be crossed and made payable to Mecilla Limited. We do not accept post dated cheques. You will be charge HK$200 service charge for any returned cheque.
2. PayPal Online Payment. Our PayPal account is: payment@tpassion.com. PayPal payments are subject to 3.5% extra charge.
3. Credit Card Online Payment (without PayPal account). We accept Visa, Master Card, AE, Discover, JCB, Solo, and Giropay. Credit card payments are subjected to 3.5% extra charge. An email requesting payments may be attached with the sales invoice. Please ensure that all payment information is entered correctly.
4. Bank Transfer. T/T – Telegraphic Transfer may be subject to international banking charges borne by the Purchaser. Our Bank Account information is showed as below:
   
   Beneficiary Name: TPASSION
   Account Number: 012-586-1-014299-4
   Bank: Bank of China (Hong Kong) Limited
   Swift Code: BKCHHKHH
   Bank Address: 589 Nathan Road, Mong Kok, Kowloon, Hong Kong

付款

100％的貨款需要在訂購時支付。您有責任支付產生的任何銀行轉賬手續費。我們接受付款方式：

1. 認證的現金，公司和個人支票（僅限於香港）。支票必須劃線，付給Mecilla Limited。我們不接受期票。任何被退回的支票你會被收取HK $ 200手續費。
2. PayPal在線支付。我們的PayPal賬戶是：payment@tpassion.com。PayPal付款須3.5％的額外收費。
3. 信用卡在線支付（不包括PayPal帳戶）。我們接受Visa，萬事達卡，美國運通，Discover，JCB，Solo，和Giropay。信用卡付款遭受3.5％的額外收費。請求付款的電子郵件可能會與銷售發票進行安裝。請確保所有的付款信息輸入正確。
4. 銀行轉帳。 T / T- 電匯可能會受到由買方承擔的國際銀行費用。我們的銀行帳戶信息顯示如下：
   
   收款人名稱：TPASSION
   帳號：012-586-1-014299-4
   開戶銀行：中國銀行（香港）有限公司
   SWIFT代碼：BKCHHKHH
   銀行地址：九龍旺角589號彌敦道

Shipping

Shipping requires around 10 business days depending on quantity with no additional processing requests. Orders are not processed on weekends. Partial shipments are accepted.

Please provide the correct address details. You may request use of a specific carrier. 

All orders are shipped pre-paid unless previously approved for in our credit terms. Processing of credit applications can take approximately one week. Credit approval delays may affect shipment.

For collection orders, orders not picked up within 7 days of order will be restocked with a 5% restocking fee of the total amount. Valid for 1 month only after which Hitprint has the right to decide with the stock.

運輸

運輸所需約10個工作日，取決於數量和沒有額外的處理請求。訂單不會在週末處理。接受分批裝運。

請提供正確的詳細地址。您可以要求使用特定的快遞公司。

所有訂單都需要預付運費，除非先前已在我們的信貸條件獲准。信貸申請的處理可能需要約一個星期。信貸審批的延誤可能會影響出貨。

為了收集訂單，若訂單未能在7天內接收，將會用訂單總金額的5％為庫存費用。有效期的1個月後，Hitprint會擁有庫存的最終決定權。

Cancellation and Revision

All cancellations are subject to TPassion approval. Cancellations cannot be accepted on orders for garments and print after production has commenced. Any revisions to orders in process may be subject to a service charge.

取消和修訂

所有取消的事項都需要得到TPassion批准。不會接受在訂單的服裝和打印生產開始後的取消事項。處理訂單時所出任何修改都可能會收取服務費。

Refund Policy

We will not be held responsible for refund once you paid.

退款辦法

一但你已經付款，我們不負責退款。

Production Tolerance

For custom garments, Hitprint overcuts / undercuts order quantities by approximately 5% in order to prevent shortages / surplus. We normally will charge actual production quantity within 5% tolerance.

生產容差

對於定制服裝, Hitprint 訂購多了/少了約5％的量，以防止短缺/盈餘。我們將5％的容差範圍內收取實際生產數量費用。

Print Tolerance

2cm print location tolerance in height and width.

印刷公差

打印位置高度和寬度差在2厘米之內。

Processing of customer supplied materials

We will not be held responsible for loss or damage during processing of any materials which you supply in any circumstances.

Please inform us the information via fax or email and organize your garment/material before your shipment as below:

• Material description
• Material quantity of each size and colour with total quantity
• Number of package shipped
• Name of shipping company
• Tracking number
• Organize the garment by style, size, color and quantity

We will not be held responsible for loss or damage of goods during transit. We suggest shipping items via recorded delivery to gain proof of delivery and / or a tracking number. You have to bear the responsibility for all shipping and freight charges. Please send the garment/material within 1 week after placing order. Please be noted that these orders may require additional processing time.

Please be advised checking your materials before shipping as we will charge for prior quality check of your materials.

For your own protection, we recommend using our full range of products and services.

客戶提供的材料處理

若您提供的任何材料在過程中貨物遺失或損壞，在任何情況下，我們將不負責。

發貨前，請透過傳真或電子郵件告訴我們您的訂單資料以及整理服裝/材料如下：

• 材質描述
• 每個尺寸和顏色的材料數量與總數量
• 包裝出貨的數目
• 運輸公司的名稱
• 運輸追蹤號碼
• 由樣式，大小，顏色和數量整理服裝

我們將不負責運輸過程中的貨物遺失或損壞。我們建議運送物品時通過掛號獲得交付和/或查詢號碼的證明。您必須承擔全部運輸和運費的責任。請在訂貨後1週內發送服裝/材料。請注意，這些訂單可能需要額外的處理時間。

請僅記在發貨前檢查你的材料，若要我們預先為你的材料進行質量檢查，便會額外收費。

為了保障你自己，我們建議您使用我們的全系列產品和服務。